Terms of Service

Last updated: April 2026

Terms of Service

Last updated: May 6, 2026

Please read these Terms of Service carefully before using Macdoc. By accessing or making a purchase on our platform, you agree to be bound by these terms.

1. Introduction and Acceptance

These Terms of Service (“Terms”) govern the relationship between Macdoc (“we,” “our,” or “the Store”) and you (“User,” “Customer”) regarding the use of our website and the purchase of digital design templates.
By accessing, browsing, or purchasing from Macdoc, you confirm that you have read, understood, and agreed to be bound by these Terms.
Macdoc provides digital design templates and mockups for creative, educational, and illustrative purposes only. We do not produce, issue, or personalize any official, government, or legal documents.
The latest version of these Terms is always available on our website and may be updated at any time without prior notice. Continued use of our services after changes means you accept the updated Terms.

2. Definitions

Account — a registered user profile that allows purchases and downloads.
Template / Content — digital design files (such as layered PSDs, mockups, or graphic layouts) made available by Macdoc or authorized creators.
Service / Website — the Macdoc online platform where templates can be viewed, purchased, and downloaded.

3. Permitted and Prohibited Uses

3.1. Templates from Macdoc may only be used for **legitimate, creative, and illustrative purposes**, including:

educational or training projects,
design practice or portfolio work,
film, art, or entertainment props,
user interface mockups, or
any visual demonstration without legal validity.

3.2. The following uses are strictly prohibited:
creating or reproducing official or legal identification, certificates, licenses, or government documents,
submitting any file or mockup to a third party as a real or valid document,
using templates for fraud, deception, or identity verification,
reselling or redistributing Macdoc content as original work.

3.3. The User is solely responsible for ensuring that their use of Macdoc content complies with all applicable laws and platform policies. Macdoc assumes no liability for misuse of any file or material.

4. Accounts

4.1. To make a purchase, Users may need to create an account and provide accurate, up-to-date information. 4.2. Macdoc reserves the right to suspend, limit, or terminate accounts for violations of these Terms, suspicious activity, or as required by law. 4.3. Accounts are personal and non-transferable. Users must be at least 18 years old or the legal age of majority in their jurisdiction.

5. Orders, Downloads, and Access

5.1. After successful payment, download links become available in the User’s account. 5.2. For security reasons, download links remain active for 30 days after purchase. Users should save their files promptly. 5.3. All products are digital; no physical goods are shipped. 5.4. If a paid download link fails or an order does not process correctly, Users must contact support with their order number and registered email.

6. Payments and Refunds

6.1. Prices are displayed on each product page and may change without notice. Changes do not affect completed transactions. 6.2. Orders are processed automatically after full payment confirmation. 6.3. Because all products are digital and instantly accessible, refunds are not generally available once a download link has been delivered, except in cases of confirmed technical defects that cannot be replaced. 6.4. Users must use a valid payment method belonging to them. Macdoc is not responsible for unauthorized transactions made by third parties.

7. License and Intellectual Property

7.1. Upon purchase, the User receives a non-exclusive, non-transferable license to use the template in accordance with these Terms. 7.2. Redistribution, resale, or public sharing of original source files (e.g., PSDs, editable templates) is strictly prohibited. 7.3. All intellectual property rights in Macdoc products, logos, texts, and graphics remain the property of Macdoc or its content providers. 7.4. Unauthorized copying or publication of Macdoc materials may result in legal action and liability for damages.

8. User Conduct and Content

8.1. Users must not upload, share, or communicate any illegal, offensive, or misleading content through the website. 8.2. By submitting comments, reviews, or examples of work, Users grant Macdoc a limited right to display that content solely for promotional or support purposes.

9. Privacy

9.1. Macdoc collects only the minimal personal information required to process orders and provide services, in accordance with our Privacy Policy. 9.2. Payment details are processed securely by verified third-party payment gateways. Macdoc does not store credit card information. 9.3. Users are responsible for keeping their account information and contact email up to date.

10. Disclaimers

10.1. Macdoc provides all services and materials “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to merchantability or fitness for a particular purpose. 10.2. Macdoc makes no guarantee that templates will be suitable for any specific purpose, accepted by any institution, or legally valid for identification. 10.3. Macdoc shall not be liable for any loss, damage, or claim (including direct, indirect, incidental, or consequential damages) resulting from use or inability to use the website, templates, or materials. 10.4. Any misuse of our templates for illegal, fraudulent, or deceptive purposes is the sole responsibility of the User.

11. Limitation of Liability

12. Indemnification

The User agrees to defend, indemnify, and hold harmless Macdoc, its owners, employees, and affiliates from any claims, damages, or expenses (including legal fees) arising from:

violation of these Terms,
misuse of templates or content, or
violation of applicable laws or third-party rights.

13. Suspension and Termination

Macdoc reserves the right to suspend or terminate any account or order if illegal activity, misuse, or violation of these Terms is detected. Users may request account deletion by contacting support. Certain provisions (such as intellectual property, disclaimers, and limitation of liability) remain in effect after termination.

14. Governing Law and Dispute Resolution

14.1. These Terms are governed by the laws of [Insert Country/Region of Business], without regard to conflict of law principles. 14.2. Any dispute shall first be attempted through good-faith negotiation. If unresolved, disputes shall be submitted to the competent courts of [City/Country]. 14.3. If any provision of these Terms is held invalid, the remaining provisions remain enforceable.

15. Force Majeure

Neither party shall be liable for failure to perform due to circumstances beyond their reasonable control (such as natural disasters, war, government actions, or major technical disruptions), provided that prompt notice is given to the other party.

16. SEO and Transparency Notice

To comply with global SEO and Google content guidelines:

All product listings accurately describe the nature and intended lawful use of the templates.
Macdoc does not use misleading keywords such as “real ID,” “passport,” or “authentic license.”
Metadata and page titles will clearly state that all files are digital mockups for design and creative purposes only.

17. Contact Information

For support or inquiries, please contact:

Email: [email protected] Response Time: within five (5) business days